Shipping and Return Policy

We at Concealed are committed to providing high-quality customized tees to our customers. We understand that sometimes a product may not meet your expectations, and we are happy to offer a refund or exchange within 7 days of receiving your order.

Eligibility for a Refund:

To be eligible for a refund, the product must be in its original condition, unused, unwashed, and with all tags intact. Customized products are non-refundable, except in the case of manufacturing defects, in which case we will provide a replacement or a full refund. Refunds will be issued to the original payment method used during the purchase.

How to Request a Refund:

To request a refund, please email us at refunds@concealed.in with your order number, reason for return, and photographs of the product, if applicable. We will review your request and provide instructions on how to proceed with the return.

Shipping Charges:

We do not cover the cost of return shipping, and the original shipping charges are non-refundable. In case of a manufacturing defect, we will cover the cost of return shipping.

Refund Processing Time:

Once we receive your returned product, we will inspect it and notify you of the status of your refund. The refund will be processed within 7 business days of approval, and the amount will be credited to your original payment method.

Conclusion

We hope that our refund policy is clear and transparent. We are committed to providing the best customer experience and strive to resolve any issues promptly. If you have any questions or concerns, please feel free to contact us at sales@concealed.in